Privacy Policy
OUR PRIVACY POLICY
Timbermat LTD honours the rights of its employees and other users, including website visitors, to privacy and data protection. Timbermat LTD is fully committed to complying with all applicable Data Protection legislation and regulations, such as the Data Protection Act and EU GDPR.
This Privacy Policy (“Policy”) describes how we collect, use, share, and retain personally identifiable information provided by users of this website. The Policy is effective as of June 14th 2018 and will be continuously assessed against new technologies, business practices, regulatory changes, and the evolving needs of Timbermat LTD. We are registered with the Information Commissioner’s Office, the UK’s Data Protection Authority.
DATA CONTROLLER
The data controller for all personal data collected via this website is Timbermat LTD, with its registered office at Onward Chambers, 34 Market Street, Hyde, Cheshire, England, SK14 1AH. This means we are responsible for deciding what data we collect and how we hold and use your personal data. We will implement appropriate data security measures to protect the data from unauthorised access and loss, as detailed in the Security section of this Policy.
DATA COLLECTION
Timbermat LTD collects and maintains a variety of personally identifiable information, including names, email addresses, phone numbers, payment information, and business addresses. This information is collected directly from individuals or their parent companies through emails, phone calls, and face-to-face meetings. We do not collect personal data unless there is a legitimate business requirement or it is voluntarily provided.
Non-personal information may also be collected automatically through standard website operations, cookies, and Internet Protocol (“IP”) address tracking. This information may include browser type, computer operating system, Internet service provider details, and user behaviour on our website. Most browsers accept cookies by default, but users can modify their settings to refuse cookies, which may affect website functionality.
PURPOSE OF PROCESSING
The personal data collected is used by Timbermat LTD to provide information related to the sale and hire of Timbermat products and to process queries from the public and other stakeholders. Statistical analyses may be performed to measure interest and usage of various website sections.
If you or your parent company are a current client of Timbermat LTD, opting out of marketing emails will not stop all communication from us. Being a client means receiving certain necessary information related to our organisation. If you are not a client, you may choose to opt in or out of further contact with us. We may also obtain data through networking (e.g., business cards) and add these details to our data management system where relevant.
DATA RETENTION
The personal data collected is stored in Timbermat LTD’s CMS system and other data management systems, both paper-based and electronic. Personally identifiable information will not be disclosed to any third party without user permission and will not be transferred outside the EU. At regular intervals, we will:
Review how long we keep your personal data.
Consider the purposes for holding your data and whether it is still required.
Securely delete information no longer needed.
Update, archive, or securely delete outdated information.
SECURITY
Timbermat LTD employs reasonable measures to safeguard personally identifiable information in compliance with all relevant legislation. Security measures ensure the confidentiality, integrity, and availability of personal information. Access to personal data is restricted to employees, contractors, and agents who have a legitimate business need, and all are subject to confidentiality obligations. In the event of a data breach, we will notify affected users and regulatory bodies as required by law.
LINKS TO THIRD-PARTY SITES
For legitimate business purposes, Timbermat LTD may provide links to third-party websites. These sites operate independently and have their own privacy policies. Timbermat LTD has no control over their content or privacy measures.
OPT-OUT
Timbermat LTD maintains contact information on its clients and the business community for communication regarding services and updates. We may also distribute promotional material and industry news. We do not share personally identifiable information with third parties unless required by law. If you do not wish to receive marketing material, you may opt out by clicking the ‘unsubscribe’ link in marketing emails or by contacting us in writing. However, if your parent company has designated you as a key contact, you may still receive essential information as part of our contractual obligations.
SOCIAL MEDIA
We use third-party tools such as Hootsuite to manage social media interactions. Private or direct messages sent via social media may be stored but will not be shared with other organisations.
ACCESS, REVIEW AND CORRECTION
Under the General Data Protection Regulations, you have the right to request access to the personal data we hold about you (“subject access request”). Requests must be made in writing, and we will respond within one month. We will take reasonable steps to ensure the accuracy of the data we hold and may request identity verification before fulfilling access requests.
PRIVACY RIGHTS
In addition to access and correction rights, you have the right to object to processing or request that we stop using your data. To exercise these rights, contact us at info@timbermat.co.uk or send a letter marked “Data Protection” to Timbermat LTD, Onward Chambers, 34 Market Street, Hyde, Cheshire, England, SK14 1AH.
If you have further concerns, you may lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
COOKIES
Timbermat LTD stores harmless cookies on your device to enhance user experience. Information stored in these cookies is not shared with third parties unless required by law. By continuing to browse this website, you consent to the use of first-party cookies.
| Name | What it Collects | Why | Basis of Consent |
|---|---|---|---|
| _ga | Google analytics data, online identifiers, IP addresses | Marketing | Privacy Policy |
| _gid | Google tag manager data, online identifiers, IP addresses | Marketing | Privacy Policy |
| _gat | Google analytics data, online identifiers, IP addresses | Marketing | Privacy Policy |
This privacy policy was last updated on June 14th 2018.